Privacy Policy

WebModuleX ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy applies to information collected through our website at webmodulex.com and describes how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who We Are

WebModuleX is a web development studio based in Sydney, New South Wales, Australia. Our contact details are: [email protected].

2. What Information We Collect

We may collect the following categories of personal information when you visit our website or contact us:

• Contact information: name, email address, and any details you provide via our contact or enquiry forms.
• Usage data: IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages — collected automatically via analytics tools.
• Device & technical data: user-agent string, screen resolution, and device type.
• Cookie & tracking data: session identifiers, preference cookies, and analytics cookies. See our Cookie Policy for details.
• Communication data: any content you include in emails or messages sent to us.

We do not knowingly collect personal information from children under the age of 18.

3. How We Use Your Information

We use collected information for the following purposes:

• To respond to project enquiries and communicate with prospective clients.
• To improve the performance and usability of our website using aggregated analytics data.
• To comply with legal obligations under Australian law.
• To maintain the security and integrity of our website.

We do not sell your personal data to third parties, and we do not use it for unsolicited marketing unless you have expressly opted in.

4. Legal Basis for Processing

We process personal information on the following grounds: (a) your consent where required; (b) for the performance of a contract or pre-contractual steps; (c) for our legitimate interests in operating and improving our business, provided those interests are not overridden by your rights; and (d) to comply with a legal obligation.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected. Contact enquiry data is retained for up to 3 years. Analytics data is retained in aggregated, anonymised form for up to 26 months.

6. Disclosure to Third Parties

We may share your information with the following categories of third parties:

• Hosting & infrastructure providers: server and CDN providers that host our website.
• Analytics providers: tools such as privacy-focused analytics services that help us understand website usage in aggregated form.
• Professional advisers: lawyers, accountants, or auditors where required.
• Law enforcement or government bodies: where we are legally required to disclose information.

Where we share data with third parties, we take reasonable steps to ensure they handle your information in accordance with applicable privacy laws.

7. Cookies

We use cookies and similar tracking technologies on our website. For detailed information about the cookies we use, their purpose, and how to control them, please see our Cookie Policy.

8. Cross-Border Data Transfers

Some of our third-party providers may be located or store data outside Australia. Where data is transferred internationally, we take reasonable steps to ensure it receives a level of protection at least equivalent to Australian privacy law requirements.

9. Your Rights

Under the Australian Privacy Principles you have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Make a complaint if you believe we have mishandled your personal information.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

10. Complaints

If you are not satisfied with our response to a privacy complaint, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.

11. Security

We implement reasonable technical and organisational measures to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the Internet is 100% secure.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Updated" date at the top of this page reflects the date of the most recent revision. We encourage you to review this policy periodically.

13. Contact Us

For any privacy-related questions or requests, contact us at: [email protected].